Saturday, August 31, 2019

Advertising Impact

Quant Mark Econ (2009) 7:207–236 DOI 10. 1007/s11129-009-9066-z The effect of advertising on brand awareness and perceived quality: An empirical investigation using panel data C. Robert Clark  · Ulrich Doraszelski  · Michaela Draganska Received: 11 December 2007 / Accepted: 2 April 2009 / Published online: 8 May 2009  © Springer Science + Business Media, LLC 2009 Abstract We use a panel data set that combines annual brand-level advertising expenditures for over three hundred brands with measures of brand awareness and perceived quality from a large-scale consumer survey to study the effect of advertising.Advertising is modeled as a dynamic investment in a brand’s stocks of awareness and perceived quality and we ask how such an investment changes brand awareness and quality perceptions. Our panel data allow us to control for unobserved heterogeneity across brands and to identify the effect of advertising from the time-series variation within brands. They also allow us to account for the endogeneity of advertising through recently developed dynamic panel data estimation techniques. We ? nd that advertising has consistently a signi? cant positive effect on brand awareness but no signi? ant effect on perceived quality. Keywords Advertising  · Brand awareness  · Perceived quality  · Dynamic panel data methods JEL Classi? cation L15  · C23  · H37 C. R. Clark Institute of Applied Economics, HEC Montreal and CIRPEE, 3000 Chemin de la Cote-Sainte-Catherine, Montreal, Quebec H3T 2A7, Canada e-mail: robert. [email  protected] ca U. Doraszelski Department of Economics, Harvard University, 1805 Cambridge Street, Cambridge, MA 02138, USA e-mail: [email  protected] edu ) M. Draganska (B Graduate School of Business, Stanford University, Stanford, CA 94305-5015, USA e-mail: [email  protected] tanford. edu 208 C. R. Clark et al. 1 Introduction In 2006 more than $280 billion were spent on advertising in the U. S. , well above 2% of GDP. By inve sting in advertising, marketers aim to encourage consumers to choose their brand. For a consumer to choose a brand, two conditions must be satis? ed: First, the brand must be in her choice set. Second, the brand must be preferred over all the other brands in her choice set. Advertising may facilitate one or both of these conditions. In this research we empirically investigate how advertising affects these two conditions.To disentangle the impact on choice set from that on preferences, we use actual measures of the level of information possessed by consumers about a large number of brands and of their quality perceptions. We compile a panel data set that combines annual brand-level advertising expenditures with data from a large-scale consumer survey, in which respondents were asked to indicate whether they were aware of different brands and, if so, to rate them in terms of quality. These data offer the unique opportunity to study the role of advertising for a wide range of brands ac ross a number of different product categories.The awareness score measures how well consumers are informed about the existence and the availability of a brand and hence captures directly the extent to which the brand is part of consumers’ choice sets. The quality rating measures the degree of subjective vertical product differentiation in the sense that consumers are led to perceive the advertised brand as being better. Hence, our data allow us to investigate the relationship between advertising and two important dimensions of consumer knowledge.The behavioral literature in marketing has highlighted the same two dimensions in the form of the size of the consideration set and the relative strength of preferences (Nedungadi 1990; Mitra and Lynch 1995). It is, of course, possible that advertising also affects other aspects of consumer knowledge. For example, advertising may generate some form of subjective horizontal product differentiation that is unlikely to be re? ected in ei ther brand awareness or perceived quality. In a recent paper Erdem et al. (2008), however, report that advertising focuses on horizontal attributes only for one out of the 19 brands examined.Understanding the channel through which advertising affects consumer choice is important for researchers and practitioners alike for several reasons. For example, Sutton’s (1991) bounds on industry concentration in large markets implicitly assume that advertising increases consumers’ willingness to pay by altering quality perceptions. While pro? ts increase in perceived quality, they may decrease in brand awareness (Fershtman and Muller 1993; Boyer and Moreaux 1999), thereby stalling the competitive escalation in advertising at the heart of the endogenous sunk cost theory.Moreover, Doraszelski and Markovich (2007) show that even in small markets industry dynamics can be very different depending on the nature of advertising. From an empirical perspective, when estimating a demand mo del, advertising could be modeled Effect of advertising on brand awareness and perceived quality 209 as affecting the choice set or as affecting the utility that the consumer derives from a brand. If the role of advertising is mistakenly speci? ed as affecting quality perceptions (i. e. , preferences) rather than brand awareness as it often is, then the estimated parameters may be biased.In her study of the U. S. personal computer industry, Sovinsky Goeree (2008) ? nds that traditional demand models overstate price elasticities because they assume that consumers are aware of—and hence choose among—all brands in the market when in actuality most consumers are aware of only a small fraction of brands. For our empirical analysis we develop a dynamic estimation framework. Brand awareness and perceived quality are naturally viewed as stocks that are built up over time in response to advertising (Nerlove and Arrow 1962).At the same time, these stocks depreciate as consumers forget past advertising campaigns or as an old campaign is superseded by a new campaign. Advertising can thus be thought of as an investment in brand awareness and perceived quality. The dynamic nature of advertising leads us to a dynamic panel data model. In estimating this model we confront two important problems, namely unobserved heterogeneity across brands and the potential endogeneity of advertising. We discuss these below. When estimating the effect of advertising across brands we need to keep in mind that they are different in many respects.Unobserved factors that affect both advertising expenditures and the stocks of perceived quality and awareness may lead to spurious positive estimates of the effect of advertising. Put differently, if we detect an effect of advertising, then we cannot be sure if this effect is causal in the sense that higher advertising expenditures lead to higher brand awareness and perceived quality or if it is spurious in the sense that different brand s have different stocks of perceived quality and awareness as well as advertising expenditures.For example, although in our data the brands in the fast food category on average have high advertising and high awareness and the brands in the cosmetics and fragrances category have low advertising and low awareness, we cannot infer that advertising boosts awareness. We can only conclude that the relationship between advertising expenditures, perceived quality, and brand awareness differs from category to category or even from brand to brand. Much of the existing literature uses cross-sectional data to discern a relationship between advertising expenditures and perceived quality (e. g. Kirmani and Wright 1989; Kirmani 1990; Moorthy and Zhao 2000; Moorthy and Hawkins 2005) in an attempt to test the idea that consumers draw inferences about the brand’s quality from the amount that is spent on advertising it (Nelson 1974; Milgrom and Roberts 1986; Tellis and Fornell 1988). With cross -sectional data it is dif? cult to account for unobserved heterogeneity across brands. Indeed, if we neglect permanent differences between brands, then we ? nd that both brand awareness and perceived quality are positively correlated with advertising expenditures, thereby replicating the earlier studies.Once we make full use of our panel data and account for unobserved 210 C. R. Clark et al. heterogeneity, however, the effect of advertising expenditures on perceived quality disappears. 1 Our estimation equations are dynamic relationships between a brand’s current stocks of perceived quality and awareness on the left-hand side and the brand’s previous stocks of perceived quality and awareness as well as its own and its rivals’ advertising expenditures on the right-hand side. In this context, endogeneity arises for two reasons.First, the lagged dependent variables are by construction correlated with all past error terms and therefore endogenous. As a consequence, traditional ? xed-effect methods are necessarily inconsistent. 2 Second, advertising expenditures may also be endogenous for economic reasons. For instance, media coverage such as news reports may affect brand awareness and perceived quality beyond the amount spent on advertising. To the extent that these shocks to the stocks of perceived quality and awareness of a brand feed back into decisions about advertising, say because the brand manager opts to advertise less if a news report has generated suf? ient awareness, they give rise to an endogeneity problem. To resolve the endogeneity problem we use the dynamic panel data methods developed by Arellano and Bond (1991), Arellano and Bover (1995), and Blundell and Bond (1998). The key advantage is that these methods do not rely on the availability of strictly exogenous explanatory variables or instruments. This is an appealing methodology that has been widely applied (e. g. , Acemoglu and Robinson 2001; Durlauf et al. 2005; Zhang and L i 2007) because valid instruments are often hard to come by. Further, since these methods involve ? st differencing, they allow us to control for unobserved factors that affect both advertising expenditures and the stocks of perceived quality and awareness and may lead to spurious positive estimates of the effect of advertising. In addition, our approach allows for factors other than advertising to affect a brand’s stock of perceived quality and awareness to the extent that these factors are constant over time. Our main ? nding is that advertising expenditures have a signi? cant positive effect on brand awareness but no signi? cant effect on perceived quality.These results appear to be robust across a wide range of speci? cations. Since awareness is the most basic kind of information a consumer can have for a brand, we conclude that an important role of advertising is information provision. On the other hand, our results indicate that advertising is not likely to alter consum ers’ quality perceptions. This conclusion calls for a reexamination of the implicit assumption underlying Sutton’s (1991) endogenous sunk cost theory. It also suggests that advertising should be modeled as affecting the choice set and not just utility when estimating demand.Finally, our ? ndings lend empirical 1 Another way to get around this issue is to take an experimental approach, as in Mitra and Lynch (1995). 2 This source of endogeneity is not tied to advertising in particular; rather it always arises in estimating dynamic relationships in the presence of unobserved heterogeneity. An exception is the (rather unusual) panel-data setting where one has T > ? instead of N > ?. In this case the within estimator is consistent (Bond 2002, p. 5). Effect of advertising on brand awareness and perceived quality 211 upport to the view that advertising is generally procompetitive because it disseminates information about the existence, the price, and the attributes of product s more widely among consumers (Stigler 1961; Telser 1964; Nelson 1970, 1974). The remainder of the paper proceeds as follows. In Sections 2 and 3 we explain the dynamic investment model and the corresponding empirical strategy. In Section 4 we describe the data and in Section 5 we present the results of the empirical analysis. Section 6 concludes. 2 Model speci? cation We develop an empirical model based on the classic advertising-as-investment model of Nerlove and Arrow (1962).Related empirical models are the basis of current research on advertising (e. g. , Naik et al. 1998; Dube et al. 2005; Doganoglu and Klapper 2006; Bass et al. 2007). Naik et al. (1998), in particular, ? nd that the Nerlove and Arrow (1962) model provides a better ? t than other models that have been proposed in the literature such as Vidale and Wolfe (1957), Brandaid (Little 1975), Tracker (Blattberg and Golanty 1978), and Litmus (Blackburn and Clancy 1982). We extend the Nerlove and Arrow (1962) framework in two respects. First, we allow a brand’s stocks of awareness and perceived quality to be affected by the advertising of its competitors.This approach captures the idea that advertising takes place in a competitive environment where brands vie for the attention of consumers. The advertising of competitors may also be bene? cial to a brand if it draws attention to the entire category and thus expands the relevant market for the brand (e. g. , Nedungadi 1990; Kadiyali 1996). Second, we allow for a stochastic component in the effect of advertising on the stocks of awareness and perceived quality to re? ect the success or failure of an advertising campaign and other unobserved in? uences such as the creative quality of the advertising copy, media selection, or scheduling.More formally, we let Qit be the stock of perceived quality of brand i at the start of period t and Ait the stock of its awareness. We further let Eit? 1 denote the advertising expenditures of brand i over the cou rse of period t ? 1 and E? it? 1 = (E1t? 1 , . . . , Ei? 1t? 1 , Ei+1t? 1 , . . . , Ent? 1 ) the advertising expenditures of its competitors. Then, at the most general level, the stocks of perceived quality and awareness of brand i evolve over time according to the laws of motion Qit = git (Qit? 1 , Eit? 1 , E? it? 1 , ? it ), Ait = hit (Ait? 1 , Eit? 1 , E? it? 1 , ? t ), where git ( ·) and hit ( ·) are brand- and time-speci? c functions. The idiosyncratic error ? it captures the success or failure of an advertising campaign along with all other omitted factors. For example, the quality of the advertising campaign may matter just as much as the amount spent on it. By recursively substituting 212 C. R. Clark et al. for the lagged stocks of perceived quality and awareness we can write the current stocks as functions of all past advertising expenditures and the current and all past error terms. This shows that these shocks to brand awareness and perceived quality are persistent ov er time.For example, the effect of a particularly good (or bad) advertising campaign may linger and be felt for some time to come. We model the effect of competitors’ advertising on brand awareness and perceived quality in two ways. First, we consider a brand’s â€Å"share of voice. † We use its advertising expenditures, Eit? 1 , relative to the average amount spent on advertising by rival brands in the brand’s subcategory or category, E? it? 1 . 3 To the extent that brands compete with each other for the attention of consumers, a brand may have to outspend its rivals to cut through the clutter.If so, then what is important may not be the absolute amount spent on advertising but the amount relative to rival brands. Second, we consider the amount of advertising in the entire market by including the average amount spent on advertising by rival brands in the brand’s subcategory or category. Advertising is market expanding if it attracts consumers to t he entire category but not necessarily to a particular brand. In this way, competitors’ advertising may have a positive in? uence on, say, brand awareness. Taken together, our estimation equations are Qit = ? i + ? t + ? Qit? 1 + f (Eit? 1 , E? it? 1 ) + ? t , Ait = ? i + ? t + ? Ait? 1 + f (Eit? 1 , E? it? 1 ) + ? it . (1) (2) Here ? i is a brand effect that captures unobserved heterogeneity across brands and ? t is a time effect to control for possible systematic changes over time. The time effect may capture, for example, that consumers are systematically informed about a larger number of brands due to the advent of the internet and other alternative media channels. Through the brand effect we allow for factors other than advertising to affect a brand’s stocks of perceived quality and awareness to the extent that these factors are constant over time.For example, consumers may hear about a brand and their quality perceptions may be affected by word of mouth. Similarl y, it may well be the case that consumers in the process of purchasing a brand become more informed about it and that their quality perceptions change, especially for high-involvement brands. Prior to purchasing a car, say, many consumers engage in research about the set of available cars and their respective characteristics, including quality ratings from sources such as car magazines and Consumer Reports.If these effects do not vary over time, then we fully account for them in our estimation because the dynamic panel data methods we employ involve ? rst differencing. The parameter ? measures how much of last period’s stocks of perceived quality and awareness are carried forward into this period’s stocks; 1 ? ? can 3 The Brandweek Superbrands survey reports on only the top brands (in terms of sales) in each subcategory or category. The number of brands varies from 3 for some subcategories to 10 for others. We therefore use the average, rather than the sum, of competit ors’ advertising.Effect of advertising on brand awareness and perceived quality 213 therefore be interpreted as the rate of depreciation of these stocks. Note that in the estimation we allow all parameters to be different across our estimation equations. For example, we do not presume that the carryover rates for perceived quality and brand awareness are the same. The function f ( ·) represents the response of brand awareness and perceived quality to the advertising expenditures of the brand and potentially also those of its rivals. In the simplest case absent competition we specify this function as 2 f (Eit? ) = ? 1 Eit? 1 + ? 2 Eit? 1 . This functional form is ? exible in that it allows for a nonlinear effect of advertising expenditures but does not impose one. Later on in Section 5. 6 we demonstrate the robustness of our results by considering a number of additional functional forms. To account for competition in the share-of-voice speci? cation, we set f Eit? 1 , E? it? 1 = ? 1 Eit? 1 E? it? 1 + ? 2 Eit? 1 E? it? 1 2 and in the total-advertising speci? cation, we set 2 f Eit? 1 , E? it? 1 = ? 1 Eit? 1 + ? 2 Eit? 1 + ? 3 E? it? 1 . Estimation strategy Equations 1 and 2 are dynamic relationships that feature lagged dependent variables on the right-hand side. When estimating, we confront the problems of unobserved heterogeneity across brands and the endogeneity of advertising. In our panel-data setting, ignoring unobserved heterogeneity is akin to dropping the brand effect ? i from Eqs. 1 and 2 and then estimating them by ordinary least squares. Since this approach relies on both cross-sectional and time-series variation to identify the effect of advertising, we refer to it as â€Å"pooled OLS† (POLS) in what follows.To account for unobserved heterogeneity we include a brand effect ? i and use the within estimator that treats ? i as a ? xed effect. We follow the usual convention in microeconomic applications that the term â€Å"? xed effectâ €  does not necessarily mean that the effect is being treated as nonrandom; rather it means that we are allowing for arbitrary correlation between the unobserved brand effect and the observed explanatory variables (Wooldridge 2002, p. 251). The within estimator eliminates the brand effect by subtracting the within-brand mean from Eqs. 1 and 2. Hence, the identi? ation of the slope parameters that determine the effect of advertising relies solely on variation over time within brands; the information in the between-brand cross-sectional relationship is not used. We refer to this approach as â€Å"? xed effects† (FE). While FE accounts for unobserved heterogeneity, it suffers from an endogeneity problem. In our panel-data setting, endogeneity arises for two reasons. First, since Eqs. 1 and 2 are inherently dynamic, the lagged stocks of perceived 214 C. R. Clark et al. quality and awareness may be endogenous. More formally, Qit? 1 and Ait? 1 are by construction correlated with ? s for s < t. The within estimator subtracts the within-brand mean from Eqs. 1 and 2. The resulting regressor, say Qit? 1 ? Qi in the case of perceived quality, is correlated with the error term ? it ? ?i since ? i contains ? it? 1 along with all higher-order lags. Hence, FE is necessarily inconsistent. Second, advertising expenditures may also be endogenous for economic reasons. For instance, media coverage such as news reports may directly affect brand awareness and perceived quality. Our model treats media coverage other than advertising as shocks to the stocks of perceived quality and awareness.To the extent that these shocks feed back into decisions about advertising, say because the brand manager opts to advertise less if a news report has generated suf? cient awareness, they give rise to an endogeneity problem. More formally, it is reasonable to assume that Eit? 1 , the advertising expenditures of brand i over the course of period t ? 1, are chosen at the beginning of perio d t ? 1 with knowledge of ? it? 1 and higher-order lags and that therefore Eit? 1 is correlated with ? is for s < t. We apply the dynamic panel-data method proposed by Arellano and Bond (1991) to deal with both unobserved heterogeneity and endogeneity.This methodology has the advantage that it does not rely on the availability of strictly exogenous explanatory variables or instruments. This is welcome because instruments are often hard to come by, especially in panel-data settings: The problem is ? nding a variable that is a good predictor of advertising expenditures and is uncorrelated with shocks to brand awareness and perceived quality; ? nding a variable that is a good predictor of lagged brand awareness and perceived quality and uncorrelated with current shocks to brand awareness and perceived quality is even less obvious.The key idea of Arellano and Bond (1991) is that if the error terms are serially uncorrelated, then lagged values of the dependent variable and lagged values of the endogenous right-hand-side variables represent valid instruments. To see this, take ? rst differences of Eq. 1 to obtain Qit ? Qit? 1 = (? t ? ?t? 1 ) + ? (Qit? 1 ? Qit? 2 ) + f (Eit? 1 ) ? f (Eit? 2 ) + (? it ? ?it? 1 ), (3) where we abstract from competition to simplify the notation. Eliminating the brand effect ? i accounts for unobserved heterogeneity between brands. The remaining problem with estimating Eq. 3 by least-squares is that Qit? 1 ? Qit? is by construction correlated with ? it ? ?it? 1 since Qit? 1 is correlated with ? it? 1 by virtue of Eq. 1. Moreover, as we have discussed above, Eit? 1 may also be correlated with ? it? 1 for economic reasons. We take advantage of the fact that we have observations on a number of periods in order to come up with instruments for the endogenous variables. In particular, this is possible starting in the third period where Eq. 3 becomes Qi3 ? Qi2 = (? 3 ? ?2 ) + ? (Qi2 ? Qi1 ) + f (Ei2 ) ? f (Ei1 ) + (? i3 ? ?i2 ). Effect of adve rtising on brand awareness and perceived quality 215 In this case Qi1 is a valid instrument for (Qi2 ?Qi1 ) since it is correlated with (Qi2 ? Qi1 ) but uncorrelated with (? i3 ? ?i2 ) and, similarly, Ei1 is a valid instrument for ( f (Ei2 ) ? f (Ei1 )). In the fourth period Qi1 and Qi2 are both valid instruments since neither is correlated with (? i4 ? ?i3 ) and, similarly, Ei1 and Ei2 are both valid instruments. In general, for lagged dependent variables and for endogenous right-hand-side variables, levels of these variables that are lagged two or more periods are valid instruments. This allows us to generate more instruments for later periods. The resulting estimator is referred to as â€Å"difference GMM† (DGMM).A potential dif? culty with the DGMM estimator is that lagged levels may be poor instruments for ? rst differences when the underlying variables are highly persistent over time. Arellano and Bover (1995) and Blundell and Bond (1998) propose an augmented estimator in which the original equations in levels are added to the system. The idea is to create a stacked data set containing differences and levels and then to instrument differences with levels and levels with differences. The required assumption is that brand effects are uncorrelated with changes in advertising expenditures.This estimator is commonly referred to as â€Å"system GMM† (SGMM). In Section 5 we report and compare results for DGMM and SGMM. It is important to test the validity of the instruments proposed above. Following Arellano and Bond (1991) we report a Hansen J test for overidentifying restrictions. This test examines whether the instruments are jointly exogenous. We also report the so-called difference-in-Hansen J test to examine speci? cally whether the additional instruments for the level equations used in SGMM (but not in DGMM) are valid. Arellano and Bond (1991) further develop a test for second-order serial correlation in the ? st differences of the error te rms. As described above, both GMM estimators require that the levels of the error terms be serially uncorrelated, implying that the ? rst differences are serially correlated of at most ? rst order. We caution the reader that the test for second-order serial correlation is formally only de? ned if the number of periods in the sample is greater than or equal to 5 whereas we observe a brand on average for just 4. 2 periods in our application. Our preliminary estimates suggest that the error terms are unlikely to be serially uncorrelated as required by Arellano and Bond (1991).The AR(2) test described above indicates ? rst-order serial correlation in the error terms. An AR(3) test for third-order serial correlation in the ? rst differences of the error terms, however, indicates the absence of second-order serial correlation in the error terms. 4 In this case, Qit? 2 and Eit? 2 are no longer valid instruments for Eq. 3. Intuitively, because Qit? 2 is correlated with ? it? 2 by virtue of Eq. 1 and ? it? 2 is correlated with ? it? 1 by ? rst-order serial correlation, Qit? 2 is correlated 4 Of course, the AR(3) test uses less observations than the AR(2) test and is therefore also less powerful. 16 C. R. Clark et al. with ? it? 1 in Eq. 3, and similarly for Eit? 2 . Fortunately, however, Qit? 3 and Eit? 3 remain valid instruments because ? it? 3 is uncorrelated with ? it? 1 . We carry out the DGMM and SGMM estimation using STATA’s xtabond2 routine (Roodman 2007). We enter third and higher lags of either brand awareness or perceived quality, together with third and higher lags of advertising expenditures as instruments. In addition to these â€Å"GMM-style† instruments, for the difference equations we enter the time dummies as â€Å"IV-style† instruments. We also apply the ? ite-sample correction proposed by Windmeijer (2005) which corrects for the two-step covariance matrix and substantially increases the ef? ciency of both GMM estimators. Finally, we compute standard errors that are robust to heteroskedasticity and arbitrary patterns of serial correlation within brands. 4 Data Our data are derived from the Brandweek Superbrands surveys from 2000 to 2005. Each year’s survey lists the top brands in terms of sales during the past year from 25 broad categories. Inside these categories are often a number of more narrowly de? ned subcategories. Table 1 lists the categories along with their subcategories.The surveys report perceived quality and awareness scores for the current year and the advertising expenditures for the previous year by brand. Perceived quality and awareness scores are calculated by Harris Interactive in their Equitrend brand-equity study. Each year Harris Interactive surveys online between 20, 000 and 45, 000 consumers aged 15 years and older in order to determine their perceptions of a brand’s quality and its level of awareness for approximately 1, 000 brands. 5 To ensure that the respondents accu rately re? ect the general population their responses are propensity weighted. Each respondent rates around 80 of these brands.Perceived quality is measured on a 0–10 scale, with 0 meaning unacceptable/poor and 10 meaning outstanding/ extraordinary. Awareness scores vary between 0 and 100 and equal the percentage of respondents that can rate the brand’s quality. The quality rating is therefore conditional on the respondent being aware of the brand. 6 5 The exact wording of the question is: â€Å"We will display for you a list of brands and we are asking you to rate the overall quality of each brand using a 0 to 10 scale, where ‘0’ means ‘Unacceptable/Poor Quality’, ‘5’ means ‘Quite Acceptable Quality’ and ‘10’ means ‘Outstanding/ Extraordinary Quality’.You may use any number from 0 to 10 to rate the brands, or use 99 for ‘No Opinion’ option if you have absolutely no opinion abou t the brand. † Panelists are being incentivized through sweepstakes on a periodic basis but are not paid for a particular survey. 6 The 2000 Superbrands survey does not separately report perceived quality and salience scores. We received these scores directly from Harris Interactive. 2000 is the ? rst year for which we have been able to obtain perceived quality and salience scores for a large number of brands.Starting with the 2004 and 2005 Superbrands surveys, salience is replaced by a new measure called â€Å"familiarity. † For these two years we received salience scores directly from Harris Interactive. The contemporaneous correlation between salience and familiarity is 0. 98 and signi? cant with a p-value of 0. 000. Effect of advertising on brand awareness and perceived quality Table 1 Categories and subcategories 1. Apparel 2. Appliances 3. Automobiles a. general automobiles b. luxury c. subcompact d. sedan/wagon e. trucks/suvs/vans 4. Beer, wine, liquor a. beer b. wine c. malternatives d. iquor 5. Beverages a. general b. new age/sports/water 6. Computers a. software b. hardware 7. Consumer electronics 8. Cosmetics and fragrances a. color cosmetics b. eye color c. lip color d. women’s fragrances e. men’s fragrances 9. Credit cards 10. Entertainment 11. Fast food 12. Financial services 13. Food a. ready to eat cereal b. cereal bars c. cookies d. cheese e. crackers f. salted snacks g. frozen dinners and entrees Items in italics have been removed 217 h. frozen pizza i. spaghetti sauce j. coffee k. ice cream l. refrigerated orange juice m. refrigerated yogurt n. oy drinks o. luncheon meats p. meat alternatives q. baby formula/electrolyte solutions r. pourable salad dressing 14. Footwear 15. Health and beauty a. bar soap b. toothpaste c. shampoo d. hair color 16. Household a. cleaner b. laundry detergents c. diapers d. facial tissue e. toilet tissue f. automatic dishwater detergent 17. Petrol a. oil companies b. automotive aftercare/ lube 18. Pharmaceutical OTC a. allergy/cold medicine b. stomach/antacids c. analgesics 19. Pharmaceutical prescription 20. Retail 21. Telecommunications 22. Tobacco 23. Toys 24. Travel 25. World Wide WebWe supplement the awareness and quality measures with advertising expenditures that are taken from TNS Media Intelligence and Competitive Media Reporting. These advertising expenditures encompass spending in a wide range of media: Magazines (consumer magazines, Sunday magazines, local magazines, and business-to-business magazines), newspaper (local and national newspapers), television (network TV, spot TV, syndicated TV, and network cable TV), radio (network, national spot, and local), Spanish-language media (magazines, newspapers, and TV networks), internet, and outdoor.After eliminating categories and subcategories where observations are not at the brand level (apparel, entertainment, ? nancial services, retail, world wide web) or where the data are suspect (tobacco), we are left w ith 19 categories (see again Table 1). We then drop all private labels and all brands for which 218 C. R. Clark et al. we do not have perceived quality and awareness scores as well as advertising expenditures for at least two years running. This leaves us with 348 brands. Table 2 contains descriptive statistics for the overall sample and also by category. In the overall sample the average awareness score is 69. 5 and the average perceived quality score is 6. 36. The average amount spent on advertising is around $66 million per year. There is substantial variation in these measures across categories. The variation in perceived quality (coef? cient of variation is 0. 11 overall, ranging from 0. 04 for appliances to 0. 13 for computers) tends to be lower than the variation in brand awareness (coef? cient of variation is 0. 28 overall, ranging from 0. 05 for appliances to 0. 46 for telecommunications), in line with the fact the quality rating is conditional on the respondent being aware of the brand.The contemporaneous correlation between brand awareness and perceived quality is 0. 60 and signi? cant with a p-value of 0. 000. The contemporaneous correlation between advertising expenditures and the change in brand awareness is 0. 0488 and signi? cant with a p-value of 0. 0985 and the contemporaneous correlation between advertising expenditures and the change in perceived quality is 0. 0718 and signi? cant with a p-value of 0. 0150. These correlations anticipate the spurious correlation between both brand awareness and perceived quality and advertising expenditures if permanent differences between brands are neglected (POLS estimator).We will see though that the effect of advertising expenditures on perceived quality Table 2 Descriptive statistics # obs # brands Brand awareness Perceived Advertising (0–100) quality (0–10) ($1,000,000) Mean Std. dev. Mean Std. dev. Mean Std. dev. Overall Appliances Automobiles Beer, wine, liquor Beverages Computers Cons umer electronics Cosmetics and fragrances Credit cards Fast food Food Footwear Health and beauty Household Petrol Pharmaceutical OTC Pharmaceutical prescription Telecommunications Toys Travel 1,478 348 21 137 98 95 79 29 70 29 60 247 38 54 128 48 56 31 52 25 181 4 30 24 22 17 7 19 6 12 65 8 11 31 13 15 10 11 5 38 69. 5 85. 09 67. 81 62. 23 84. 57 59. 80 67. 83 49. 37 70. 97 93. 83 80. 18 64. 95 82. 50 73. 83 60. 52 76. 96 29. 97 49. 33 72. 12 59. 48 19. 43 4. 54 6. 72 10. 13 13. 84 23. 05 18. 68 15. 75 18. 08 5. 32 14. 94 18. 98 9. 80 16. 03 17. 19 13. 89 9. 69 22. 86 9. 74 15. 43 6. 36 7. 35 6. 51 5. 68 6. 51 6. 41 6. 60 5. 83 6. 24 6. 28 6. 66 6. 39 6. 67 6. 66 5. 95 6. 79 5. 54 5. 28 6. 95 6. 26 0. 70 0. 32 0. 59 0. 72 0. 58 0. 81 0. 73 0. 52 0. 73 0. 42 0. 65 0. 42 0. 41 0. 56 0. 30 0. 37 0. 67 0. 52 0. 32 0. 52 66. 21 118. 52 41. 87 33. 19 99. 85 64. 62 36. 78 45. 11 41. 33 42. 19 130. 43 130. 7 104. 83 160. 66 38. 02 47. 48 174. 54 109. 77 214. 80 156. 23 13. 93 13. 81 40. 27 46. 89 27. 28 33. 44 21. 80 25. 43 33. 54 34. 65 38. 71 18. 13 76. 23 36. 40 367. 93 360. 54 108. 55 54. 36 25. 41 25. 88 Effect of advertising on brand awareness and perceived quality 219 disappears once unobserved heterogeneity is accounted for (FE and GMM estimators). The intertemporal correlation is 0. 98 for brand awareness, 0. 95 for perceived quality, and 0. 93 for advertising expenditures. This limited amount of intertemporal variation warrants preferring the SGMM over the DGMM estimator.At the same time, however, it constrains how ? nely we can â€Å"slice† the data, e. g. , by isolating a brand-speci? c effect of advertising expenditures on brand awareness and perceived quality. Since the FE, DGMM, and SGMM estimators rely on within-brand acrosstime variation, it is important to ensure that there is a suf? cient amount of within-brand variation in brand awareness, perceived quality, and advertising expenditures. Table 3 presents a decomposition of the standard devia tion in these variables into an across-brands and a within-brand component for the overall sample and also by category.The across-brands standard deviation is a measure of the cross-sectional variation and the within-brand standard deviation is a measure of the time-series variation. The across-brands standard deviation of brand awareness is about six times larger than the within-brand standard deviation. This ratio varies across categories and ranges from 2 for automobiles, beer, wine, liquor, and pharmaceutical prescription to 6 for health and beauty and pharmaceutical OTC. In case of perceived quality the ratio is about 4 (ranging from 1 for telecommunications to 5 for consumer electronics, credit cards, and household).Hence, while there is more crosssectional than time-series variation in our sample, the time-series variation is substantial for both brand awareness and perceived quality. Figure 1 illustrates Table 3 Variance decomposition Brand awareness (0–100) Across Ov erall Appliances Automobiles Beer, wine, liquor Beverages Computers Consumer electronics Cosmetics and fragrances Credit cards Fast food Food Footwear Health and beauty Household Petrol Pharmaceutical OTC Pharmaceutical prescription Telecommunications Toys Travel 20. 117 5. 282 6. 209 10. 181 13. 435 23. 094 19. 952 18. 054 19. 568 6. 132 16. 241 20. 417 10. 36 16. 719 20. 179 13. 339 9. 393 21. 659 11. 217 16. 063 Within 3. 415 1. 334 3. 281 4. 105 2. 915 3. 843 5. 611 3. 684 3. 903 1. 660 2. 255 4. 267 1. 772 3. 896 3. 669 2. 363 5. 772 5. 604 3. 589 3. 216 Perceived quality (0–10) Across 0. 726 0. 323 0. 561 0. 705 0. 582 0. 850 0. 800 0. 563 0. 788 0. 361 0. 702 0. 388 0. 397 0. 561 0. 415 0. 336 0. 753 0. 452 0. 360 0. 516 Within 0. 176 0. 148 0. 141 0. 186 0. 190 0. 313 0. 167 0. 208 0. 159 0. 202 0. 134 0. 167 0. 136 0. 113 0. 116 0. 129 0. 230 0. 334 0. 127 0. 153 Advertising ($1,000,000) Across 100. 823 28. 965 54. 680 41. 713 37. 505 110. 362 105. 49 38. 446 118. 05 9 159. 306 15. 655 45. 791 27. 054 18. 789 27. 227 16. 325 38. 648 317. 434 61. 419 22. 136 Within 43. 625 21. 316 32. 552 12. 406 13. 372 65. 909 114. 381 20. 053 43. 415 33. 527 7. 998 7. 640 19. 075 16. 672 20. 496 9. 080 27. 919 178. 406 18. 584 10. 909 220 .025 . 2 C. R. Clark et al. .02 Density . 01 . 015 0 .005 0 20 40 60 80 Mean brand awareness 100  ® 0 –30 .05 Density . 1 .15 –20 –10 0 10 20 Demeaned brand awareness 30  ® .8 .6 Density . 4 0 .2 0 2 4 6 Mean perceived quality 8 10  ® 0 –1. 5 1 Density 2 3 –1 –. 5 0 . 5 1 Demeaned perceived quality 1. 5  ® .015 Density . 005 . 01 0 0 00 400 600 800 1000 1200 1400 Mean advertising expenditures (millions of $)  ® 0 –600 –400 –200 0 200 400 600 Demeaned advertising expenditures (millions of $)  ® Fig. 1 Variance decomposition. Histogram of brand-mean of brand awareness, perceived quality, and advertising expenditures (left panels) and histogram of de-mean ed brand awareness, perceived quality, and advertising expenditures (right panels) the decomposition for the overall sample. The left panels show histograms of the brand-mean of brand awareness, perceived quality, and advertising expenditures and the right panels show histograms of the de-meaned variables.Again it is evident that the time-series variation is substantial for both brand awareness and perceived quality. 5 Empirical results In Tables 4 and 5 we present a number of different estimates for the effect of advertising expenditures on brand awareness and perceived quality, .005 Density . 01 . 015 .02 .025 Effect of advertising on brand awareness and perceived quality Table 4 Brand awareness POLS Lagged brand awareness Advertising Advertising2 Marginal effect of advertising at: Mean 25th pctl. 50th pctl. 75th pctl. Advertising test: ? 1 = ? 2 = 0 Speci? ation tests: Hansen J Difference-in-Hansen J Arellano & Bond AR(2) Arellano & Bond AR(3) Goodness of ? t measures: R2 -within R2 -between R2 # obs # brands FE DGMM SGMM 221 0. 942*** 0. 223*** 0. 679*** 0. 837*** (0. 00602) (0. 0479) (0. 109) (0. 0266) 0. 00535*** 0. 00687 0. 0152 0. 00627** (0. 00117) (0. 00443) (0. 0139) (0. 00300) ? 0. 00000409*** ? 0. 00000139 ? 0. 0000105 ? 0. 00000524** (0. 000000979) (0. 00000332) (0. 00000745) (0. 00000239) 0. 00481*** (0. 00107) 0. 00527*** (0. 00116) 0. 00514*** (0. 00113) 0. 00470*** (0. 00105) Reject*** 0. 00668 (0. 00412) 0. 00684 (0. 00438) 0. 00679 (0. 00430) 0. 00664 (0. 0405) 0. 0138 (0. 0129) 0. 0150 (0. 0138) 0. 0147 (0. 0135) 0. 0136 (0. 00127) 0. 00558** (0. 00269) 0. 00617** (0. 00296) 0. 00600** (0. 00288) 0. 00544** (0. 00263) Do not reject Do not reject Reject* Do not reject Do not reject Reject** Reject** Do not reject Do not reject 0. 494 0. 940 0. 851 1,148 317 Reject*** 0. 969 1,148 317 819 274 1,148 317 Standard errors in parenthesis * p = 0. 10; ** p = 0. 05; *** p = 0. 01 respectively. Starting with the simplest case absent competition, we present estimates of ? , ? 1 , and ? 2 (the coef? cients on Qit? 1 or Ait? 1 and Eit? 1 and 2 Eit? 1 ) along with the marginal effect ? 1 + 2? Eit? 1 calculated at the mean and the 25th, 50th, and 75th percentiles of advertising expenditures. The POLS estimates in the ? rst column of Tables 4 and 5 suggest a signi? cant positive effect of advertising expenditures on both brand awareness and perceived quality. In both cases we also reject the null hypothesis that advertising plays no role in determining brand awareness and perceived quality (? 1 = ? 2 = 0). Of course, as mentioned above, POLS accounts for neither unobserved heterogeneity nor endogeneity. In the next columns of Tables 4 and 5 we present FE, DGMM, and SGMM estimates that attend to these issues. 7 7 The stimates use at most 317 out of 348 brands because we restrict the sample to brands with data for two years running but use third and higher lags of brand awareness respectively perceived quality and advertising expendit ures as instruments. Different sample sizes are reported for the DGMM and SGMM estimators. Sample size is not a well-de? ned concept in SGMM since this estimator essentially runs on two different samples simultaneously. The xtabond2 routine in STATA reports the size of the transformed sample for DGMM and of the untransformed sample for SGMM. 222 Table 5 Perceived quality FE 0. 391*** (0. 0611) 0. 659*** (0. 204) 1. 47*** (0. 0459) 0. 981*** (0. 0431) DGMM SGMM Objective quality Brand awareness POLS Lagged perceived quality 0. 970*** (0. 0110) Brand awareness Advertising Advertising2 0. 000218** (0. 0000952) ? 0. 000000133 (0. 000000107) 0. 0000822 (0. 000198) 0. 0000000408 (0. 000000162) ?0. 0000195 (0. 000969) 0. 000000108 (0. 000000945) 0. 0000219 (0. 000205) 0. 0000000571 (0. 000000231) 0. 0000649 (0. 000944) 0. 0000000807 (0. 00000308) 0. 937*** (0. 0413) 0. 00596*** (0. 00165) ? 0. 000298 (0. 000256) 0. 000000319 (0. 000000267) Marginal effect of advertising at: Mean 25th pctl. 50th pctl. 75th pctl. 0. 0002** (0. 0000819) 0. 000215** (0. 000933) 0. 000211** (0. 00009) 0. 0001965** (0. 0000793) Do not reject Do not reject Reject*** Do not reject Do not reject Do not reject Reject** Reject** Reject*** Do not reject 0. 0000877 (0. 000180) 0. 000083 (0. 000195) 0. 0000844 (0. 000191) 0. 0000887 (0. 000177) ?5. 13e? 06 (0. 000848) ? 0. 0000174 (0. 000952) ? 0. 0000139 (0. 000922) ? 2. 32e? 06 (0. 000825) 0. 0000295 (0. 000176) 0. 0000230 (0. 000201) 0. 0000249 (0. 000194) 0. 0000310 (0. 000170) 0. 0000594 (0. 000740) 0. 0000642 (0. 000917) 0. 0000623 (0. 000847) 0. 0000588 (0. 000714) Do not reject Do not reject Do not reject Reject*** Do not reject ?0. 000256 (0. 000222) ? 0. 00292 (0. 000251) ? 0. 000282 (0. 000242) ? 0. 000248 (0. 000215) Do not reject Reject** Do not reject Reject*** Do not reject Advertising test: ? 1 = ? 2 = 0 Speci? cation tests: Hansen J Difference-in-Hansen J Arellano & Bond AR(2) Arellano & Bond AR(3) Goodness of ? t measures: R2 -wi thin R2 -between R2 # obs # brands 0. 180 0. 952 0. 909 1,148 317 819 274 1,148 317 Reject** 0. 914 1,148 317 604 178 1,148 317 C. R. Clark et al. Standard errors in parenthesis. SGMM estimates in columns labeled â€Å"Objective quality† and â€Å"Brand awareness† * p = 0. 10; ** p = 0. 05; *** p = 0. 01 Effect of advertising on brand awareness and perceived quality 23 Regardless of the class of estimator we ? nd a signi? cant positive effect of advertising expenditures on brand awareness. With the FE estimator we ? nd that the marginal effect of advertising on awareness at the mean is 0. 00668. It is borderline signi? cant with a p-value of 0. 105 and implies an elasticity of 0. 00638 (with a standard error of 0. 00392). A one-standard-deviation increase of advertising expenditures increase brand awareness by 0. 0408 standard deviations (with a standard error of 0. 0251). The rate of depreciation of a brand’s stock of awareness is estimated to be 1–0. 22 3 or 78% per year.The FE estimator identi? es the effect of advertising expenditures on brand awareness solely from the within-brand across-time variation. The problem with this estimator is that it does not deal with the endogeneity of the lagged dependent variable on the right-hand side of Eq. 2 and the potential endogeneity of advertising expenditures. We thus turn to the GMM estimators described in Section 3. We focus on the more ef? cient SGMM estimator. The coef? cient on the linear term in advertising expenditures is estimated to be 0. 00627 ( p-value 0. 037) and the coef? cient on the quadratic term is estimated to be ? . 00000524 ( p-value 0. 028). These estimates support the hypothesis that the relationship between advertising and awareness is nonlinear. The marginal effect of advertising on awareness is estimated to be 0. 00558 ( p-value 0. 038) at the mean and implies an elasticity of 0. 00533 (with a standard error of 0. 00257). A one-standard-deviation increase of adve rtising expenditures increases brand awareness by 0. 0340 standard deviations (with a standard error of 0. 0164). The rate of depreciation decreases substantially after correcting for endogeneity and is estimated to be 1? . 828 or 17% per year, thus indicating that an increase in a brand’s stock of awareness due to an increase in advertising expenditures persists for years to come. The Hansen J test for overidentifying restrictions indicates that the instruments taken together as a group are valid. Recall from Section 3 that we must assume that an extra condition holds in order for the SGMM estimator to be appropriate. The difference-in-Hansen J test con? rms that it does, as we cannot reject the null hypothesis that the additional instruments for the level equations are valid.While we reject the hypothesis of no second-order serial correlation in the error terms, we cannot reject the hypothesis of no thirdorder serial correlation. This result further validates our instrument ing strategy. However, one may still be worried about the SGMM estimates because DGMM uses a strict subset of the orthogonality conditions of SGMM and we reject the Hansen J test for the DGMM estimates (see Table 4). From a formal statistical point of view, rejecting the smaller set of orthogonality conditions in DGMM is not conclusive evidence that the larger set of orthogonality conditions in SGMM are invalid (Hayashi 2000, pp. 18–221). In Fig. 2 we plot the marginal effect of advertising expenditures on brand awareness over the entire range of advertising expenditures for our SGMM estimates along with a histogram of advertising expenditures. For advertising expenditures between $400 million and $800 million per year the marginal effect of advertising on awareness is no longer signi? cantly different from zero 224 C. R. Clark et al. Marginal effect –. 004 0 . 004 0 200 400 600 800 1000 Advertising expenditures (millions of $) 1200 1400 arginal effect of advertising l ower 90% confidence limit . 015 upper 90% confidence limit 0 0 .005 Density . 01 200 400 600 800 1000 Advertising expenditures (millions of $) 1200 1400  ® Fig. 2 Pointwise con? dence interval for the marginal effect of advertising expenditures on brand awareness (upper panel) and histogram of advertising expenditures (lower panel). SGMM estimates and, statistically, it is actually negative for very high advertising expenditures over $800 million per year. The former case covers around 1. 9% of observations and the latter less than 0. 5%.One possible interpretation is that brands with very high current advertising expenditures are those that are already wellknown (perhaps because they have been heavily advertised over the years), so that advertising cannot further boost their awareness. Indeed, average awareness for observations with over $400 million in advertising expenditures is 74. 94 as compared to 69. 35 for the entire sample. Turning from brand awareness in Table 4 to perce ived quality in Table 5, we see that the positive effect of advertising expenditures on perceived quality found by the POLS estimator disappears once unobserved eterogeneity is accounted by the FE, DGMM, and SGMM estimators. In fact, we cannot reject the null hypothesis that advertising plays no role in determining perceived quality. Figure 3 graphically illustrates the absence of an effect of advertising expenditures on perceived quality at the margin for our DGMM estimates. While the effect of advertising expenditures on perceived quality is very imprecisely estimated, it appears to be economically insigni? cant: The implied elasticity is ? 0. 0000534 (with a standard error of 0. 00883) and a one-standarddeviation increase of advertising expenditures decrease perceived quality byEffect of advertising on brand awareness and perceived quality 225 Marginal effect –. 001 0 . 001 0 200 400 600 800 1000 Advertising expenditures (millions of $) 1200 1400 marginal effect of adverti sing lower 90% confidence limit . 015 upper 90% confidence limit 0 0 Density . 005 . 01 200 400 600 800 1000 Advertising expenditures (millions of $) 1200 1400  ® Fig. 3 Pointwise con? dence interval for the marginal effect of advertising expenditures on perceived quality (upper panel) and histogram of advertising expenditures (lower panel). DGMM estimates 0. 000869 standard deviations (with a standard error of 0. 44). Note that the comparable effects for brand awareness are two orders of magnitude larger. Much of the remainder of this paper is concerned with demonstrating the robustness of this negative result. Before proceeding we note that whenever possible we focus on the more ef? cient SGMM estimator. Unfortunately, for perceived quality in many cases, including that in the fourth column of Table 5, the difference-in-Hansen J test rejects the null hypothesis that the extra moments in the SGMM estimator are valid. In these cases we focus on the DGMM estimator. 5. Objective and perceived quality An important component of a brand’s perceived quality is its objective quality. To the extent that objective quality remains constant, it is absorbed into the brand effects. But, even though the time frame of our sample is not very long, it is certainly possible that the objective quality of some brands has changed over the course of our sample. If so, then the lack of an effect of advertising expenditures on perceived quality may be explained if brand managers increase advertising expenditures to compensate for decreases in objective 26 C. R. Clark et al. quality. To the extent that increased advertising expenditures and decreased objective quality cancel each other out, their net effect on perceived quality may be zero. The dif? culty with testing this alternative explanation is that we do not have data on objective quality. We therefore exclude from the analysis those categories with brands that are likely to undergo changes in objective quality (applian ces, automobiles, computers, consumer electronics, fast food, footwear, pharmaceutical OTC, telecommunications, toys, and travel).The resulting estimates are reported in Table 5 under the heading â€Å"Objective quality. † We still ? nd no effect of advertising expenditures on perceived quality. 8 5. 2 Variation in perceived quality Another possible reason for the lack of an effect of advertising expenditures on perceived quality is that perceived quality may not vary much over time. This is not the case in our data. Indeed, the standard deviation of the year-to-year changes in perceived quality is 0. 2154. Even for those products whose objective quality does not change over time there are important changes in perceived quality (standard deviation 0. 130). For example, consider bottled water where we expect little change in objective quality over time, both within and across brands. Nonetheless, there is considerable variation in perceived quality. The perceived quality of Aq ua? na Water ranges across years from 6. 33 to 6. 90 and that of Poland Spring Water from 5. 91 to 6. 43, so the equivalent of over two standard deviations. Across the brands of bottled water the range is from 5. 88 to 6. 90, or the equivalent of over four standard deviations. Further evidence of variation in perceived quality is provided by the automobiles category.Here we have obtained measures of objective quality from Consumer Reports that rate vehicles based on their performance, comfort, convenience, safety, and fuel economy. We can ? nd examples of brands whose objective quality does not change at least for a number of years while their perceived quality ? uctuates considerably. For example, Chevy Silverado’s objective quality does not change between 2000 and 2002, but its perceived quality increases from 6. 08 to 6. 71 over these three years. Similarly, GMC Sierra’s objective quality does not change between 2001 and 2003, but its perceived quality decreases fro m 6. 72 to 6. 26. The ? al piece of evidence that we have to offer is the variance decomposition from Section 4 (see again Table 3 and Fig. 1). Recall that the acrossbrands standard deviation of brand awareness is about six times larger than the within-brand standard deviation. In case of perceived quality the ratio is about 4. Hence, while there is more cross-sectional than time-series variation in our sample, the time-series variation is substantial for both brand aware- 8 The marginal effects are calculated at the mean, 25th, 50th, and 75th percentile for advertising for the brands in the categories judged to be stable in terms of objective quality over time.Effect of advertising on brand awareness and perceived quality 227 ness and perceived quality. Also recall from Section 4 that perceived quality with an intertemporal correlation of 0. 95 is somewhat less persistent than brand awareness with an intertemporal correlation of 0. 98. Given that we are able to detect an effect of advertising expenditures on brand awareness, it seems unlikely that insuf? cient variation within brands can explain the lack of an effect of advertising expenditures on perceived quality; instead, our results suggest that the variation in perceived quality is unrelated to advertising expenditures.The question then becomes what besides advertising may drive these changes in perceived quality. There are numerous possibilities, including consumer learning and word-of-mouth effects. Unfortunately, given the data available to us, we cannot further explore these possibilities. 5. 3 Brand awareness and perceived quality Another concern is that consumers may confound awareness and preference. That is, consumers may simply prefer more familiar brands over less familiar ones (see Zajonc 1968). To address this issue we proxy for consumers’ familiarity by adding brand awareness to the regression for perceived quality.The resulting estimates are reported in Table 5 under the heading â₠¬Å"Brand awareness. † While there is a signi? cant positive relationship between brand awareness and perceived quality, there is still no evidence of a signi? cant positive effect of advertising expenditures on perceived quality. 5. 4 Competitive effects Advertising takes place in a competitive environment. Most of the industries being studied here are indeed oligopolies, which suggests that strategic considerations may in? uence advertising decisions.We next allow a brand’s stocks of awareness and perceived quality to be affected by the advertising of its competitors as discussed in Section 2. 9 Competitors’ advertising, in turn, can enter our estimation Eqs. 1 and 2 either relative in the share-of-voice speci? cation or absolute in the total-advertising speci? cation. We report the resulting estimates in Table 6. Somewhat surprisingly, the share-of-voice speci? cation yields an insignificant effect of own advertising. We conclude that the share-of-voice speci? cation is simply not an appropriate functional form in our application. The total-advertising speci? ation readily con? rms our main ? ndings presented above that own advertising affects brand awareness but not perceived quality. This is true even if we allow competitors’ advertising to enter quadratically in 9 For this analysis we take the subcategory rather than the category as the relevant competitive environment. Consider for instance the beer, wine, liquor category. There is no reason to expect the advertising expenditures of beer brands to affect the perceived quality or awareness of liquor brands. We drop any subcategory in any year where there is just one brand due to the lack of competitors.Table 6 Competitive effects Perceived quality 0. 845*** (0. 0217) 0. 356** (0. 145) Total advertising Brand awareness Perceived quality 228 Share of voice Brand awareness Lagged awareness/quality Relative advertising (Relative advertising)2 0. 872*** (0. 0348) 0. 236 (0. 170) ? 0. 00912 (0. 0104) 1. 068*** (0. 0406) 0. 0168 (0. 0164) ? 0. 00102 (0. 00132) Advertising Advertising2 Competitors’ advertising 0. 00892** (0. 00387) ? 0. 00000602** (0. 00000248) ? 0. 00609* (0. 00363) ?0. 0000180 (0. 000592) ? 0. 0000000303 (0. 000000535) 0. 00128** (0. 000515) Marginal effect of advertising at: Mean 5th pctl. 50th pctl. 75th pctl. 0. 00333 (0. 00239) 0. 0164 (0. 01218) 0. 00624 (0. 00448) 0. 00264 (0. 00190) Do not reject Reject* Do not reject Reject*** Do not reject 1,147 317 0. 000225 (0. 000218) 0. 00113 (0. 00110) 0. 00429 (0. 000416) 0. 000179 (0. 000173) 0. 00812** (0. 00355) 0. 00881** (0. 00382) 0. 00861** (0. 00375) 0. 00797** (0. 00349) Reject** Do not reject Do not reject Reject** Do not reject 1,147 317 ?0. 000140 (0. 000524) ? 0. 0000174 (0. 000582) ? 0. 0000164 (0. 000565) ? 0. 0000132 (0. 000510) Do not reject Do not reject Reject*** Do not reject 1,147 317 C. R. Clark et al.Advertising test: ? 1 = ? 2 = 0 Speci? cation tests: Hansen J Differ ence-in-Hansen J Arellano & Bond AR(2) Arellano & Bond AR(3) # obs # brands Do not reject Do not reject Do not reject Reject** Do not reject 1,147 317 Standard errors in parenthesis. DGMM estimates in column labeled â€Å"Total advertising/perceived quality† and SGMM estimates otherwise * p = 0. 10; ** p = 0. 05; *** p = 0. 01 Effect of advertising on brand awareness and perceived quality 229 addition to linearly. Competitors’ advertising has a signi? cant negative effect on brand awareness and a signi? cant positive effect on perceived quality.Repeating the analysis using the sum instead of the average of competitors’ advertising yields largely similar results except that the share-of-voice speci? cation yields a signi? cant negative effect of advertising on brand awareness, thereby reinforcing our conclusion that this is not an appropriate functional form. 10 Overall, the inclusion of competitors’ advertising does not seem to in? uence our results about the role of own advertising on brand awareness and perceived quality. This justi? es our focus on the simple model without competition. Moreover, it suggests that the following alternative explanation for our main ? dings presented above is unlikely. Suppose awareness depended positively on the total amount of advertising in the brand’s subcategory or category while perceived quality depended positively on the brand’s own advertising but negatively on competitors’ advertising. Then the results from the simple model without competition could be driven by an omitted variables problem: If the brand’s own advertising is highly correlated with competitors’ advertising, then we would overstate the impact of advertising on awareness and understate the impact on perceived quality.In fact, we might ? nd no impact of advertising on perceived quality at all if the brand’s own advertising and competitors’ advertising cancel each other out. 5. 5 Category-speci? c effects Perhaps the ideal data for analyzing the effect of advertising are time series of advertising expenditures, brand awareness, and perceived quality for the brands being studied. With long enough time series we could then try to identify for each brand in isolation the effect of advertising expenditures on brand awareness and perceived quality.Since such time series are unfortunately not available, we have focused so far on the aggregate effect of advertising expenditures on brand awareness and perceived quality, i. e. , we have constrained the slope parameters in Eqs. 1 and 2 that determine the effect of advertising to be the same across brands. Similarly, we have constrained the carryover parameters in Eqs. 1 and 2 that determine the effect of lagged perceived quality and brand awareness respectively to be the same across brands. As a compromise between the two extremes of brands in isolation versus all brands aggregated, we ? st examine the effect of adver tising in different categories. This adds some cross-sectional variation across the brands within a 10 We caution the reader against reading too much into these results: The number and identity of the brands within a subcategory or category varies sometimes widely from year to year in the Brandweek Superbrands surveys. Thus, the sum of competitors’ advertising is an extremely volatile measure of the competitive environment. Moreover, the number of brands varies from 3 for some subcategories to 10 for others, thus making the sum of competitors’ advertising dif? ult to compare across subcategories. 230 Table 7 Category-speci? c effects Brand awareness Marginal effect Carryover rate Appliances Automobiles Beer, wine, liquor Beverages Computers Consumer electronics Cosmetics and fragrances Credit cards Fast food Food Footwear Health and beauty Household Petrol Pharmaceutical OTC Pharmaceutical prescription Telecommunications Toys Travel 0. 0233 (0. 0167) 0. 00526 (0. 0154) ? 0. 0264 (0. 0423) ? 0. 0245 (0. 0554) 0. 0193** (0. 00777) 0. 0210** (0. 0

Friday, August 30, 2019

On Compassion Summary and Response

Kaitlyn Riesland English 101 T. McCann October 2, 2012 Summary Response 2 Summary & Response: Barbara Lazear â€Å"On Compassion† In â€Å"On Compassion† Barbara Lazear shows three main examples on how people in the Manhattan area show compassion for the homeless people in their community. After she gives the three main examples she then goes on to question whether they are actually showing compassion or if they are showing pity, care, or simply just selfishness. She also goes on to wondering if the people who are doing good things for the homeless people in the community are doing them just out of fear itself.One example of this is when the lady with the stroller gives a homeless man money while he is staring at her baby, she brings up the point that she may have just given him the money so he wouldn’t do anything to her or her baby. While wrapping up the end of the story she discusses how she believes that compassion is not something that someone is born with b ut rather something that you have to learn throughout your life. What is the difference between empathy and compassion? (Provide examples) In today’s world there are two words that are very easily confused for one another.These words are empathy and compassion, two words with similar meanings but one is more deep then the other. By definition empathy is one person’s ability to realize the feelings of another person. Another way to put that is you can physically see that someone else is going through something that causes them to have emotions. An example of empathy would be if you were crying and someone realized that you were sad, that would be empathy. However Compassion is when you are feeling the emotion that another person is feeling.The other way of explaining compassion is that you are going through the same emotions that another person is feeling and going through. An example of compassion would be if you see that one of your friends is mourning the death of a family member and you start to feel sad and get filed with emotions because you know what they are going though so you are sad as well. I think that empathy is felt more towards someone that you really don’t know that well because you may not know all of the details going on in their life. Most likely you only know the surface problem or emotion being felt.Whereas compassion is something that is felt more towards people that you are closer with in your life because you know about the emotion or emotions that they are feeling in more depth and you are more open to them then you would be with a stranger. However the line between empathy and compassion is a very thin line that could be crossed in the proses of being with someone. As you are with someone they might tell you more about their emotions being felt and you may open up more and feel the same emotions that they are feeling at the time.

Thursday, August 29, 2019

Disaster Hit Japan Fukushima Daiichi Nuclear Power Station Engineering Essay

IntroductionCatastrophe hit Japan Fukushima Daiichi atomic power station on March 11, 2011, Due to the broad release of radiation from the Chernobyl accident in 1986 and is far worse than the 1979 Three Mile Island accident in the United States. Unlike at Chernobyl and Three Mile Island, Fukushima devastation was initiated by natural catastrophes monolithic temblor and tsunami rather than equipment failure and human mistake. The tsunami knocked out the backup power systems needed to chill the reactors at the works, doing some of them to undergo runing fuel, H detonations and radioactive releases. Fukushima catastrophe surveies have identified alterations in the design, response actions, and other safety betterments that can be reduced or removed the sum of radiation released from the mill. As a consequence, Fukushima has prompted a re-examination of atomic safety demands around the universe, including the United States. Radioactive taint from the Fukushima works required the emptying of communities up to 25 stat mis off, which affects up to 100,000 people, many of them everlastingly banded from their places. Believed to hold prevented the transportation of radiation exposure among occupants of Nipponese regulative bounds in most instances. Near-term mortality and morbidity ensuing from radiation may non be believed ; even malignant neoplastic disease and other long-run wellness effects remain possible. Workers at the works exposed to radiation degrees far higher, with at least two suffered radiation Burnss on their pess after wading in contaminated H2O. Two other workers drown in the tsunami. Catastrophe recovery has absorbed on reconstructing the chilling systems at three of the most earnestly damaged reactors at the works six units and halt the radioactive emanations into air and H2O. The work has been affected by high radiation degrees in the works and the go oning terrible structural harm. Nipponese authorities declared December 16, 2011, that damaged the Fukushima reactors has reached â€Å" cold closure, † a milepost in the reactor chilling H2O is below the boiling temperature at atmospheric force per unit area. In the winter closing, the menace of progress releases of radioactive diminution may let some occupants to get down returning to the least contaminated emptying zone. Japan ‘s environment curate announced December 19, 2011 that about $ 15 billion was Provided for the taint of the works Fukushima Daiichi, an duty that has of all time occurred before. Complete decommissioning and leveling the works is expected to take 40 old ages, and the entire cost of catastrophes late expected by the commission of the Nipponese authorities exceeded $ 75 billion. Institute of Nuclear Power Operations ( INPO ) , a security organisation established by the U.S. atomic power industry after the Three Mile Island accident, publish a elaborate description of the Fukushima accident in November 2011. INPO study affords a timeline of actions taken in response to each unit Fukushima Daiichi works and the agreement of events taking to the chief reactor nucleus harm and radioactive release. It aims â€Å" to supply accurate, amalgamate beginning of information † about the event. However, the study notes, â€Å" Because of the extended harm at the site, some of the event inside informations are non known or have non been confirmed. The intent of this CRS study is to highlight facets of the Fukushima catastrophe that may bear on the safety of U.S. atomic workss and atomic energy policy in general. It gives a brief account of the Fukushima incident, including new inside informations provided by INPO studies, public discourse by the catastrophe, and a description of U.S. assistance given to Japan.DrumheadThe immense temblor and tsunami that struck Japan ‘s Fukushima Daiichi atomic power station on March 11, 2011, knocked out backup power systems that were needed to chill the reactors at the works, doing three of them to undergo fuel thaw, H detonations, and radioactive releases. Radioactive taint from the Fukushima works forced the emptying of communities up to 25 stat mis off and affected up to 100,000 occupants, although it did non do any immediate deceases. Tokyo Electric Power Company ( TEPCO ) operates the Fukushima atomic power composite in the Futaba territory of Fukushima prefecture in Northern Japan, dwelling of six atomic units at the Fukushima Daiichi station and four atomic units at the Fukushima Daini station. All the units at the Fukushima composite are boiling H2O reactors, with reactors 1 to 5 at the Fukushima Daiichi site being the General Electric Mark I design, which is besides used in the United States. The Fukushima Daiichi reactors entered commercial operation in the old ages from 1971 ( reactor 1 ) to 1979 ( reactor 6 ) . The Fukushima Daini reactors shut down automatically after the temblor and were able to keep sufficient chilling. When the temblor struck, Fukushima Daiichi units 1, 2, and 3 were bring forthing electricity and close down automatically. The temblor caused offsite power supplies to be lost, and backup Diesel generators started up every bit designed to provide backup power. However, the subsequent tsunami flooded the electrical switchgear for the Diesel generators, doing most AC power in units 1 to 4 to be lost. Because Unit 4 was undergoing a care closure, all of its atomic fuel had been removed and placed in the unit ‘s exhausted fuel storage pool. One generator continued runing to chill units 5 and 6. The loss of all AC power in units 1 to 3 prevented valves and pumps from operating that were needed to take heat and force per unit area that was being generated by the radioactive decay of the atomic fuel in the reactor cores. As the fuel rods in the reactor nucleuss overheated, they reacted with steam to bring forth big sums of H, which escaped into the unit 1, 3, and 4 reactor edifices and exploded ( the H that exploded in Unit 4 is believed to hold come from Unit 3 ) . The detonations interfered with attempts by works workers to reconstruct chilling and helped distribute radiation. Cooling was besides lost in the reactors ‘ spent fuel pools, although recent analysis has found that no important overheating took topographic point. Radioactive stuff released into the ambiance produced highly high radiation dosage rates near the works and left big countries of land uninhabitable, particularly to the Northwest of the works.Picture1. Japan Earthquake Epicentre and Nuclear Plant LocationsThe temblor on March 11, 2011, off the east seashore of Honshu, Japan ‘s largest island, reportedly caused an automatic closure of 11 of Japan ‘s 55 operating atomic power plants.5 Most of the closures proceeded without incident. However, the workss closest to the epicenter, Fukushima and Onagawa ( Refer picture 1 ) , were damaged by the temblor and ensuing tsunami. The Fukushima Daiichi works later suffered hydrogen detonations and terrible atomic fuel harm, let go ofing important sums of radioactive stuff into the environment.Picture 2.General Electric Mark I Boiling Water Reactor and Containment BuildingTokyo Electric Power Company ( TEPCO ) operates the Fukushima atomic power composite in the Futaba territory of Fuk ushima prefecture in Northern Japan, dwelling of six atomic units at the Fukushima Daiichi station and four atomic units at the Fukushima Daini station. All the units at the Fukushima composite are boiling H2O reactors ( BWRs ) , with reactors 1 to 5 at the Fukushima Daiichi site being the General Electric Mark I design ( Refer Picture 2 ) . The Fukushima Daiichi reactors entered commercial operation in the old ages from 1971 ( reactor 1 ) to 1979 ( Reactor 6 ) .Identifies whether the Fukushima atomic catastrophe is natural or man-made. Clearly explain your justification.Fukushima Daiichi atomic power works is located in the towns of Okuma and Futaba Japan. Commissioned in 1971, this works consists of six boiling H2O reactors which drove the electrical generators with a combined power of 4.7 GW, doing Fukushima Daiichi one of the 15 largest atomic power Stationss in the universe. Fukushima was the first atomic works to be designed, constructed and run in concurrence with General Electric, Boise, and Tokyo Electric Power Company ( TEPCO ) .The works suffered major harm from the 9.0 temblors and subsequent tsunami that hit Japan on March 11, 2011 and, as of today, is non expected to reopen. The temblor and tsunami disabled the reactor chilling systems, taking to atomic radiation leaks and triping a 30 kilometer emptying zone environing the works. On April 20, 2011, the Nipponese governments declared the 20 kilometer emptying zon e a no-go country which may merely be entered under authorities supervising. Although triggered by these cataclysmal events, the subsequent accident at the Fukushima Daiichi Nuclear Power Plant can non be regarded as a natural catastrophe. Damage by the temblor and the consequent tsunami could non be ruled out as direct causes of the catastrophe, nevertheless. This determination may hold serious deductions for Japan ‘s integral atomic reactors, which were shut down following the Fukushima accident. An independent probe committee accused TEPCO and regulators at the atomic and industrial safety bureau of neglecting to take equal safety steps, despite grounds that the country was susceptible to powerful temblors and tsunamis, Fukushima atomic power works accident was the consequence of collusion between the authorities, the regulators and TEPCO, and the deficiency of administration. It besides said that, â€Å" They efficaciously betrayed the state ‘s right to be safe from atomic accidents. It is believed that the root causes were the organizational and regulative systems that supported faulty principles for determinations and actions, instead than issues associating to the competence of any specific person. Therefore, the independent probe committee concluded that the accident was clearly ‘man-made ‘ that could and should hold been foreseen and prevented.Carefully observed the industrial procedure and operation of the Fukushima atomic works.Any typical atomic reactor set aside Fukushima power works is merely portion of the life-cycle for atomic power. The procedure starts with uranium mines situated belowground, open-pit, or unmoved leach mines. Atoms of U are the largest and besides the heaviest known to happen on Earth. Bing heavy they are besides really unstable. The karyon of a uranium atom can easy interrupt up into two smaller pieces. This procedure is called fission. The two fragments so produced fly apart with enormous velocity. As they collide with other atoms in a ball of U they come to a halt. In the pr ocedure they heat up the uranium ball. This is how energy is released from the atom and converted to heat. The energy produced in fission is described as atomic energy by some and atomic energy by others. In any instance, the U ore is extracted, normally converted into a stable and compact signifier such as U308, and so transported to a processing installation. Here, the U308 is converted to uranium hexafluoride, which is so enriched utilizing assorted techniques. At this point, the enriched U, incorporating more than the natural 0.7 % U-235, is used to do rods of the proper composing and geometry for the peculiar reactor that the fuel is destined for. The fuel rods will pass about 3 operational rhythms ( typically 6 old ages entire now ) inside the reactor, by and large until approximately 3 % of their U has been fissioned, so they will be moved to a spent fuel pool where the short lived isotopes generated by fission can disintegrate off. After about 5 old ages in a spent fuel pool the spent fuel is radioactively and thermally cool plenty to manage and it can be moved to dry storage casks or reprocessed. Control of operation of the atomic power station involves two things. Regulation of power coevals to keep it at a safe and steady degree and secondly entire closure of the reactor really rapidly if needed. The power is kept changeless by the usage of what are known as adjustor rods. These are unstained steel rods. When these rods are introduced into the reactor vas, the concatenation reaction slows down and heat coevals beads. If the control rods are somewhat pulled out of the reactor vas, the concatenation reaction picks up and power degree rises. In another word if the reactor gets excessively hot, the control rods are lowered in and it cools down. If that does n't work, there are sets of exigency control rods that automatically drop in and close the reactor down wholly. To shutdown the reactor wholly, the heavy H2O is drained out of the reactor vas in a fraction of a 2nd. In the absence of heavy H2O in the vas, the concatenation reaction ceases wholly. Below shows the simple proce dure for easy apprehension of Fukushima atomic Power Plant and many others. Advantages of atomic power works Nuclear power costs about the same as coal Does non bring forth fume or C dioxide, so it does non lend to the nursery consequence Produces little sums of waste. Produces immense sums of energy from little sums of fuel. Nuclear power is dependable. Disadvantages of atomic power works Nuclear power is dependable, but a batch of money has to be spent on safety – if it does travel incorrect, a atomic accident can be a major catastrophe. Although non much waste is produced, it is really unsafe. It must be sealed up and buried for many 1000s of old ages to let the radiation to decease off. For all that clip it must be kept safe from temblors, implosion therapy, terrorists and everything else.Measure the impact of the Fukushima atomic catastrophe to the society, ecology, sociology and wellness.The prostration of the Fukushima Dai-ichi Nuclear Power Plant caused a monolithic release of radioactive stuffs to the environment. A prompt and dependable system for measuring the biological impacts of this accident on animate beings has non been available. The monolithic release of radioactive caused physiological and familial harm to the pale grass blue Zizeeria Maha, a common lycaenid butterfly in Japan. Samples were collected in the Fukushima country in May 2011, some of which showed comparatively mild abnormalcies. The 1st coevals offspring from the first-voltine females showed more terrible abnormalcies, which were inherited by the newer coevals. Adult butterflies collected in September 2011 showed more terrible abnormalcies than those collected in May. Similar abnormalcies were by experimentation reproduced in persons from a non-contaminated country by external and internal low-dose exposures. It is apparent that unreal radionuclides from the Fukushima Nuclear Power Plant caused physiological and familial harm to this species. The ternary catastrophe has highlighted and compounded such preexistent underlying issues as falling birth rates, the fragmenting of the household unit, and the shrinkage of local communities. During the five old ages before the catastrophe, birth rates had been steadily falling in Japan. The now day-to-day concerns about radiation degrees, safe nutrient and H2O have left many immature twosomes unwilling to take on the perceived hazardous undertaking of raising kids in a unsafe environment. The prevailing tendency during the pre-quake old ages, brought about chiefly by deficiency of economic development in local communities, had been for immature people to go forth their small towns to seek higher-paid occupations in the larger towns and metropoliss, merely returning place for vacations and other jubilations. The immediate effect of this has been the diminution of small town communities. The longer-term effect will be the eroding of regional individuality, at a clip when, more than of all time, communities affected by the temblor need their younger coevals. Predicted future malignant neoplastic disease deceases due to accrued radiation exposures in the population life near Fukushima have ranged from none to 100 to a non-peer-reviewed â€Å" guestimate † of 1,000. On 16 December 2011, Nipponese governments declared the works to be stable, although it would take decennaries to decontaminate the environing countries and to decommission the works wholly.Outline the actions taken by Tokyo Electric Power Company ( TEPCO ) , authorities and the regulative organic structure during the happening of the Fukushima atomic catastrophe.Roadmap towards the decommissioning of Units 1-4 of TEPCO Fukushima Daiichi N uclear Power Station Cold Shutdown Condition is maintained at Unit 1-3. Measures to complement position monitoring are being implemented. Probe of the interior of Unit 1 PCV and installing of PCV thermometer and H2O gage Installation of Unit 2 RPV alternate thermometer Countermeasures against accrued H2O increased by groundwater invasion Groundwater invasion bar ( Groundwater beltway ) Removal of radioactive stuffs ( Multi-nuclide remotion equipment installing ) Storage of contaminated water/treated H2O ( Additional armored combat vehicles ) Continue execution of steps to minimise the impact of radiation on the country outside the power station Effective radiation dose decrease at the site boundaries Decrease of densenesss of radioactive stuffs included in the saltwater in the port Preparation for fuel remotion from the spent fuel pool is in advancement Debris remotion from the upper portion of Units 3-4 Reactor Building and cover installing for fuel remotion at Unit 4 Soundness probe of the fresh ( unirradiated ) fuel in Unit 4 spent fuel pool Procuring a sufficient figure of workers and work safety Guaranting the APD use and coaction with concerted companies Heat stroke bar Research and development for fuel dust remotion and radioactive waste processing and disposal Decontamination of the interior of edifices and development of the comprehensive radiation dose decrease program Probe and fix of the escape on the underside of the PCV Understanding and analysing the status of the interior of the reactor Word picture of fuel dust and readying for fuel dust processing Radioactive waste processing and disposal Strengthening of Research and Development direction Future program for research Centres Research and Development Management Headquarters Procuring and furthering human resources from a long- and-midterm position Apart from all those mentioned above, Japan have besides taken a good deal more measure as per below during the happening of the atomic power works catastrophe Probes of the Nipponese Lower House New legal limitations for exposure to radiation proposed Request for decommissioning the Tokai Daini Power works Fukushima wants all 10 atomic reactors scrapped TEPCO petition for authorities compensation At least 1 trillion hankerings needed for decontamination Majority of Nipponese atomic reactors taken off line Excess staff members for Kiev embassy Energy argument changed in Japan 40 twelvemonth bound for life span of atomic reactors Food-aid used to take down frights for contaminated nutrient abroad Okuma asked to be declared as no-go-zone Delay of linear closure in Fukushima No return-zone Evacuation zone partial lifted Monitoring the impact of radiation-exposure at the wellness of occupants Testing School tiffins Stress-tests Debris disposal Interim Storage installation Condemnable charges against NISA, NSA and TEPCO Compensation standards for former occupants of the emptying zonesPropose effectual preventative action to be strengthen by Tokyo Electric Power Company ( TEPCO ) in re-examine the atomic works safety.Before the Fukushima Dai-ichi atomic catastrophe, TEPCO did non put in topographic point tsunami protection steps as portion of its accident direction plan. The TEPCO ‘s steps against a state of affairs, in which reactor nucleuss are earnestly damaged by a natural catastrophe other than a tsunami, were besides rather lacking. This came to visible radiation from the testimony of several TEPCO functionaries during hearings conducted by this Investigation Committee. At the Fukushima Dai-ichi, three of its atomic reactors got severe coincident harm. After deluging cut off all power supply, there was no defence at all to cover with this, doing it highly hard to get by with the state of affairs. One can merely reason that TEPCO ‘s deficiency of anterior accident direction steps to cover with a tsunami was an highly serious job. However below are the guidelines TEPCO should see in re-examining the works safety The demand for independency and transparence Organizational readiness for Swift and effectual exigency response Recognition of its function as a supplier of disaster-related information to Japan and the universe Retention of ace human resources such as greater specialised expertness Attempts to roll up information and get scientific cognition Palingenesis Lack of terrible accident readiness for tsunamis Lack of consciousness of the branchings of a multidimensional catastrophe Lack of an across-the-board positionDecisionTepco Fukushima Nuclear Power Plant accident was the consequence of collusion between the authorities, regulators and the [ private works operators ] Tepco, and the deficiency of administration by the said party. They efficaciously betrayed its right to be safe from a atomic accident. Therefore, we concluded that the accident was clearly â€Å" semisynthetic † . We believe that the cause of the organisation and ordinance instead than issues related to the competency of any peculiar person. All the right failed to develop the most basic safety demands – such as measuring the chance of harm, ready to incorporate the indirect harm from any catastrophe, and develop emptying programs for the populace in instance of a serious release of radiation.

Wednesday, August 28, 2019

Final Project Essay Example | Topics and Well Written Essays - 1750 words - 1

Final Project - Essay Example The reason for taking up the diversity consciousness course was to acquire more knowledge about diverse cultures. The topic diversity attracts me or influences me a lot as I belong to the East African originating from Ethiopia and reside in the United States. The cultural differences, the approach and the differences in value helped me to understand and focus on personal growth by staying in between the people of diverse culture (Azcentral, 2013). The diversity course has influenced my mindset and my behavior towards the people of different cultures. I have now started to identify and respect the people of different cultures. The course is helping me in understanding the values of the diverse culture, religion and the behavior. Moreover, the awareness regarding diversity has helped me in understanding the fact that people are different and their attitudes and ideas should be respected. The awareness assists me in appreciating the fact that individuals of different places are â€Å"not like us† and hence have learnt to respect the differences instead of complaining. The diversity awareness has helped me in understanding my peers better, improve my communication and avoid the level of confusion. The prominent reason for the conflicts is differences hence the awareness regarding diversity helps in avoiding the conflicts faced, usually when we are new to the country (McLauren, 2009; The Pennsylvania State University.). The understanding of the diversity in the culture and communication has affected my thought process to a great extent. The differences of cultures have made me more tolerant and allowed me to respect the diverse cultures and their differences in opinion. The understanding of the differences has helped me in understanding the uniqueness of the person. Before identifying the importance of diversity, I thought the USA to be a

Tourism in Western Australia Assignment Example | Topics and Well Written Essays - 1250 words

Tourism in Western Australia - Assignment Example The communication strategy of Western Australian Tourism is to support an accountable and open two-way communication process with customers, partners, staff and stakeholders. The communications strategy will include the following stages; Communication objective The objective of the communications strategy is to work efficiently and productively as well as understand the planning process. Also, the objective will include ensuring that all departments and functions of the organization are comprehensible and adhere to the strategic goals and objectives set by management (Dwyer, 2011). Setting key organizational message Conflicting messages can lead to a confused communication and perception among employees and management. Hence, it is essential that a particular message is spread across all departments and is repeated frequently. Some of the key messages that WA tourism can propagate are its long-term strategic goals, revamping of the department’s roles and responsibilities, immediate one year, two year and five year plans and strategic stages in these plans. Prioritizing and defining the key stakeholders Prioritizing the key stakeholders is a critical stage in stakeholders’ management, which leads to better communication and planning. Stakeholders should be segregated according to their involvement and importance in the planning and decision asking processes (Department of Planning and community development, n.d). For instance, customers and visitors should be positioned as top priority as well as involved in the communication process more often.

Tuesday, August 27, 2019

Identifying and Comparing of an Audience Research Topic Area Essay

Identifying and Comparing of an Audience Research Topic Area - Essay Example At its simplest definition, comic books are usually a series of pictures and words that are actually presented in a manner that is sequential in order to create a narrative. However, comic books are currently mass-produced quickly and inexpensively (Wright, 2001; Lent, 1995; Wright, 2001; Sassiene, 1994; Schodt, 1996). Comic books can therefore be regarded as a visual piece of art in a sequential illustration presented in its own artistic vocabulary whereby they usually combine both art and writing. Therefore, according to (McCloud 2000), comic literacy is actually needed by the reader to understand the incidences that transpire between the panels (Ferraro, 2004). This paper makes use of two case studies to discuss the development and influence of comic books in the contemporary society. Despite the international popularity of the comic books, and reasonable profits attained at times, this medium of artistic presentation of ideas has experienced very little systematic review on aspec ts pertaining to its practices. There is also very little international comparative analysis of the comic books sector (Schodt, 1996). Therefore, despite the wide recognition of the comic books globally they remain poorly understood meaning that the comparative analysis of various case studies will be intensely critical in providing some key information on comic books (Krensky, 2008). This is mainly because they have a lengthy history, very popular among the young populations globally as well as their contribution towards producing some of the most recognizable cultural icons (McCloud, 2000). However, comic books are generally generational experiences as they tend to be a domain of the young people who eventually outgrows them, remember them fondly, as well as reflect on them with a combination of bewilderment and, at times concern. Therefore, each generation tends to produce its own stories and read its own comic books that primarily address issues that prevail at that particular t ime (Krensky, 2008). Most of the comic books usually emerge from the shifts that are related to interactions between culture, politics, and audience tastes, thereby helping in framing a worldview and defining a sense of identity among the generations that have grown up with such books (Wright, 2001). Thus, they have undoubtedly played a very critical role in the lives of millions of young people around the world (Medioni, 1991; Solo, 1989) For definitional purposes, there is need for categorizing the comic books separately from the comic strips. This is mainly because despite the two of these entertainment media sharing a lot of creative similarities and historical roots, there is a markedly big difference in how they are produced, packaged, distributed, as well as how the business practices are usually conducted. For instance, the production of the comic books is usually done in a magazine format and they are usually sold as standalone products whereas the comic’

Monday, August 26, 2019

Military Force and Terrorism Essay Example | Topics and Well Written Essays - 2500 words

Military Force and Terrorism - Essay Example However, in order to reduce such type of illegal activities, varied types of laws and acts are introduced by different governments but still the pace of terrorist activities are expanding rapidly. After undergoing extensive research, it can be summarized that in order to reduce the negative impacts of terrorist activities on society by major terrorist group of the world such as Al-Qaeda, Taliban, Irish Republican Army, Lashkar-E-Taiba, Al-Umma Organization, Liberation of Tamil Tigers Eelam (LTTE) etc, governments of all countries need to focus on improvement of the living standards of the terrorists by fulfilling their basic needs and demands. Implementation of strategic actions might prove effective for the government to reduce the impacts of terrorism over the citizens of a specific nation. If it is possible that any government can come up with strategic political negotiations with the leaders of terrorist groups, then many common people’s lives might be saved and the social, political and economic condition of the nation may also be improved considerably. Therefore, it is essential for any nation to reduce the negative effects of terrorism in order to amplify the gr owth and prosperity of the nation. Terrorism is described as a sort of violence, against the general civilians in order to impose influence and power. Terrorist attacks are caused by a specific group of individual over the citizens of a nation in order to fulfill their own interests and motives. This is done mainly by a specific group of individual of different culture and religion whose prime aim is to improve their life style and living standard as compared to native citizens of the nation. Moreover, terrorist attacks also try to create fear and terror within the minds of the native individual in order to increase the rate of ‘out migration’. This might prove effective for the terrorist individual to get job

Sunday, August 25, 2019

Sustainable factor of Norman Foster's architecture Dissertation

Sustainable factor of Norman Foster's architecture - Dissertation Example The world of architecture is concerned with planning and designing of buildings and other physical structures. The art of architecture reflects the culture of the society thus enabling historians to study ancient civilizations from the surviving architectural structures. The art of architecture extends from urban and town planning to the designing of furniture. Although the primary purpose of architecture is to provide physical structures for shelter, temples, educational institutions, commercial institutions, it also portrays the characteristics of a particular era. The development of architecture depends on human needs of shelter and security and availability of required materials and skills. The science of architecture has undergone a vast change from renaissance to post modern time in terms of designs, materials and ideas and sustainability which can be defined as â€Å"actions and decisions (made) today do not inhibit the opportunities of future generations†¦.our efforts w ork with our Earth’s ecological systems rather than in opposition to them† is becoming an intrinsic feature of modern day architecture (Sustainability and the Impacts of Building, n.d.). Every action undertaken by human beings can affect the environment and as such the challenge of sustainability is a complex matter. The challenge lays in the availability of resources, making optimum use of them to get maximum benefit, and ensuring minimum, if at all, wastage of the resources. It is the responsibility of architects to keep in mind the â€Å"complex ecological systems† before giving shape to their plans and designs. The challenge of sustainable architecture is to improve its performance in relation to the environment within the inevitable restrictions of building codes and budgets. Norman Foster is a British architect born on June 1, 1935. His inspiration to become an architect came from his interest in design and engineering. He is best known for his designs and constructions of â€Å"towering office buildings and dramatic steel and glass structures†. Along with other famous architects he is a member of a group named Renewable Energies in Architecture and Design. Foster belongs to that school of sustainable architecture that believes in using modern technology to solve the environmental problems (Gauzin-Muller & Favet, 2002: 16-17). He believes that to bring a balance in the environment it is necessary to use more and more renewable sources for construction purposes. Keeping this in view he has brought a revolutionary change in the world of designing and construction and also in the global transport sector by introducing the concept of green architecture. Before the industrial revolution there has been evolution over centuries in the construction of buildings. Vernacular traditions were used to make the buildings suitable to adjust with the place and climate of the region. Materials that were available in the local market were used a long with local workers and prevalent technologies. But these vernacular traditions â€Å"eroded during the Steam Age were finally discarded in the Age of Oil†. (Foster, 2011) In the modern world of the twenty first century a building in a warm country like Dubai can have similar facilities and comfort like a building in London with the help of technologies like the air conditioner (Foster, 2011). Foster strives towards assimilating the complicated computer systems with the basic laws of physical